Frequently Asked Questions
Child recliners are generally suited to children from 2 to 9 years of age and between 40 and 100 pounds. Video chairs work well from elementary age through the teen years. Tot-Rocker chairs are specifically designed for children under age 3 and under 50 pounds.1
QuickShip Items: Items designated as "Quick Ship" will ship from one of our fulfillment centers. These items ship within 2 business days of purchase. You will usually receive these items in 3 to 5 business days.
Most other items ship in 3 to 10 days from the manufacturer. Please allow 10 to 15 business days for final delivery. Times may increase as holidays approach. This does not apply to Quick Ship items (see above.) “Usually ships in” is provided as an estimate of when that product generally ships from the vendor based on our past experience. This time may vary depending on the shipping company, inventory levels or production schedules which can change without notice. “Arrival times” to you will vary depending on the destination. 2
No, unless you are purchasing in Michigan and then Michigan's 6% sales tax will be added at checkout. If you are tax exempt, please supply your tax exemption information on your PO. Or, if you place your order on our site, please add tax expempt information when you add your billing and shipping information.3
We do everything possible to make sure that your purchasing experience is fantastic. Our chairs ship faster than most other web sites. This is especially true with our Quick Ship Items. If you are thinking about purchasing from another site, be sure to ask how long it will take for you to receive your order. On second thought, why buy from another site? We have an 
. And, we'll match any verifiable price on the web for similar chairs. Call us if you find a better deal. We'll match the price and you'll get the peace of mind that goes with buying from the biggest and best. We believe our customer service is our biggest asset. Call us toll free if you have any questions, Toll Free (866) 341-6790. Or, if you prefer, email us.4
Orders under 70 pounds will be shipped via UPS or Federal Express Ground Service. The tracking number will be sent to you via email. Most kid furniture and educational materials fall into this category. Larger items will ship via common freight carrier.5
WC Enterprises, LLC sells only high quality items. We are constantly looking for the best products for your children. We only sell those that meet our high expectations. If you ever have a quality concern please call us and we will fix it. Toll Free (866) 341-6790.6
Yes, check out our 7
On the rare occasion where there is a problem with your order please call our customer service center at Toll Free (866) 341-6790 or email us at sales@wcteam.com. You may be asked to verify damage by e-mailing pictures to us to help clarify how we should take care of the damaged item. We will replace any order with manufacturer defects (we'll issue call tags to pick up the bad item.) If you've changed your mind about the order, please get an Return Authorization Number and return address from our customer service center at sales@wcteam.com or Toll Free (866) 341-6790. We can't accept returns without previous authorization. Unauthorized returns will be refused. Arrangements for returns must be made within 30 days after the receipt of your order. Please return all items in their original boxes and packing materials. Returns for reasons other than damaged or defective merchandise will be refunded minus all shipping costs incurred by perfectforkids.com and a 15% restocking fee. The restocking fee may be waived for exchanges or additional orders. Please inspect your order when you receive it. If it appears to be damaged by shipping, please refuse the shipment and call us. This will hasten the replacement of the damaged items. Please notify us of any damages due to shipping within 14 days of delivery.8
YES! Check out the chairs on our new site Kid Video Chair9
Most of our furniture comes pre-assembled. If any assembly is required, it can usually be done by hand or with a screwdriver. Recliners, rockers and video chairs do NOT require any assembly.10
Wooden furniture can be dusted as you would dust any other piece of wooden furniture. Recliners can be vacuumed and wiped clean with a damp rag. Fabric Protection may be applied to prolong furniture life.11
We take protection of your information very seriously. Our web site uses the Secure Socket Layer, SSL, protocol to encrypt all of your ordering information before it is sent over the Internet. Our third party verification is done by a world leader in the security industry, Comodo Digital Certificates. In addition, sensitive information such as credit card numbers are encrypted on our server using the industry standard 128 bit encryption. Additionally, sensitive information is completely removed at regular intervals once the transaction has been completed. You can be certain that all possible precautions are taken to secure your information when ordering with us.12
Due to the Size and Weight of our products, Ground Delivery is the only delivery available.13
Please email sales@wcteam.com and your question, comment, or concern will be handled within 1 business day (usually right away.) Or you can call us directly at Toll Free (866) 341-6790. This number is staffed from 9am to 5pm Monday thru Friday EST.14
Fabrics that are lightly soiled due to wear can be cleaned using lukewarm water and a mild detergent or soap. They are best cleaned by using a soft sponge or cloth and rubbing in a circular motion, pat dry with a soft cloth, and brush in the direction of the nap. Medium to heavily soiled fabrics can be cleaned with a commercial water or foam type carpet and upholstery cleaner, (ie Shout, Carbona, Bissel, Armorall, Blue Luster, Turtlewax, Glamorene.) Do not dry clean and do not use any solvent (petroleum-based) cleaning agents (ie K2R, lighter fluid, carbon tet or perchlorethyline.) Spills should be blotted up with a towel.
Chairs with Crypton Super Fabrics can be easily cleaned using Crypton Upolstery Kits. If you do not have this available you can use an enzyme based detergent (ie. mini Tide packet) and water.15
WC Enterprises, LLC reserves the right to modify any or all of our policies at any time without notice. Additionally, statements made on this web site regarding pricing, shipping, handling and other charges are estimates and as such are subject to human review before orders are processed. If we find an error has been made, we will contact you to find an equitable compromise. If you find an error on our web site, please notify us.16
Customer References
My grandchild was thrilled. He has a debilitating condition of the bones that does not make it comfortable for him to sit upright. This recliner allows him to have comfort in a reclining position. He can have his drink and play with his toys in the chair because it affords him enough room. He is very happy with it. Thank you.
Our son did not know what to think at first. After we introducted him to the chair he only wants to use it when Mommy or Daddy is sitting in the grown up recliner. It makes him feel like a big boy at 17 months!!!
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